Help & FAQ

Checkout uses Paystack. You can pay by card or supported channels shown on the Paystack page. Bank statements may show a neutral descriptor for certain catalogue lines.

Typical dispatch windows are shown on each product page and can be changed by your store admin (Settings). Actual courier times depend on your area and the method you pick at checkout.

Yes, when collection is enabled you will see the option at checkout. The collection address and WhatsApp contact come from store settings.

Sensitive or age-restricted catalogue requires a quick age confirmation on the product or category page before prices and details are shown.

Approved resellers may see discounted shelf pricing where your account is configured. Retail visitors see the standard shelf price.